Shipping & Delivery

Every order is packed by hand in our Dar es Salaam atelier. Here is how long delivery takes. Delivery cost is confirmed with you on WhatsApp before you pay.

• Dar es Salaam: Same day (2–4 hours). Rider delivery to your door anywhere in Dar es Salaam.
• Rest of Tanzania & Zanzibar: 1–3 business days. Bus courier to Arusha, Mwanza, Dodoma, Mbeya, Zanzibar and nationwide.
• East Africa: 3–5 business days. Courier to Nairobi, Kampala, Kigali and across the region.
• Worldwide: 5–7 business days. DHL Express to the UK, Europe, the US and beyond.

Delivery cost is confirmed with you on WhatsApp before you pay.

How much does delivery cost?

Delivery cost depends on where you are and how many pieces you order. After you place your order, Nancy confirms the delivery cost with you on WhatsApp before you pay, so there are no surprises.

When will my order leave the atelier?

In-stock pieces are dispatched as soon as payment is confirmed. Dar es Salaam orders usually arrive the same day.

How do I follow my order?

We send updates on WhatsApp, including the rider or courier details once your order is on its way.

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